Privacy statement – The Outsider Vlaamse Ardennen/Sports / Moerashuis vzw

Here we explain how we collect, use and protect your personal data. Your privacy is important to us and we always act in accordance with current legislation. Please take a moment to read through it so that you know exactly how we handle your data and what rights you have. Your trust is important to us.

Who are we?

The Outsider Sports bv

Donkstraat 50, 9700 Oudenaarde
šŸ“ž (055) 20 70 30
šŸ“§ info@outsider.be

VAT: BE0800189424

Contact form and reservations

When you contact us through a form or book an activity, you give us certain information. We only use this information to handle your request or bookings correctly.

Personal data we process

The Outsider Sports processes your personal data because you use our services or because you provide it to us yourself. Examples include:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Company information (for quote or billing requests)
  • Details of your booking or participation
  • Correspondence (emails, comments on bookings…)
  • CV and cover letter to the job platform
  • IP address
  • Internet browser and device type

Handling your request or booking

We use your data to correctly process and fulfill your booking or request. If necessary, we share your data with external partners such as:

  • our booking system
  • subcontractor performing the activity
  • our accountant or administrative service provider
    Obviously only if necessary to help you properly.

Newsletter and contact follow-up

You can subscribe to our newsletter to stay informed about news, actions or inspiration. This is done with your explicit permission. You can unsubscribe at any time via the link at the bottom of each email.

Via the contact form you indicate that we may contact you. We keep this information as long as necessary to correctly follow up on your question or contact.

Photos and videos

During activities, mood photos or videos are regularly taken in which you might be recognizable. When confirming a booking, we ask if you give permission for this.
We only use this visual material for promotional purposes (such as social media or our website).
Do you object to a specific photo in which you are recognizable? Please let us know and we will remove it immediately.

Advertising and social media

In addition to our website, we also use email, advertisements and social media to keep you informed about activities, events or new programs. We only do this if you gave your own permission to do so (for example, through a registration or contact opportunity).

Security

We take all necessary measures to protect your data. These include secure connections, restricted access to data and careful cooperation with partners.

Retention periods

We will not keep your data longer than necessary to perform our services or as required by law. Data for reservations we keep up to 7 years (accounting). For marketing purposes, we keep your data for as long as you have given your consent.

No publication

Your personal data are never made public or shared on the Internet. They are also not visible to other visitors or search engines.

External links

Our website may contain links to external websites (e.g., partners or social media). This privacy statement does not apply to those sites. We recommend always reading their own statement.

Changes to this statement

We reserve the right to modify this privacy statement. You will always find the latest update at the top of this page.

Your rights

You have the right to access, correct or delete your data. You can also object to its use or ask to transfer your data.

Want to do this? Send an email to info@outsider.be. We may ask you to identify yourself so we can make sure it’s you.

Complaints?

Do you have a complaint about how we handle your data? If so, you can also contact the Data Protection Authority (https://www.gegevensbeschermingsautoriteit.be). But hopefully we can just resolve it together.